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Consultation via WhatsApp

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Which appointment should I book?

You are eligible for a Short Consult if you are:

  • 18 years or older, and generally healthy
  • unable to attend work or university (for absence only, not for assessment purposes)
  • unwell with the common cold or a mild stomach bug
  • unwell with any other minor short-term illness (please email to check first)
  • unable to work because you are caring for someone who is unwell

A Standard Consult fee of $45 applies if you:

  • need a certificate to cover more than 2 days
  • require a Backdated Medical or Carer's Certificate to cover yesterday or days prior
  • need a return to work or "fit for work" certificate for a minor short-term illness
  • need the certificate to apply for special consideration because you missed an assessment for school or university
  • need a certificate to cancel a flight, holiday or an event because of illness
  • are an adolescent from 13 to 17 years old (children younger than 13 are not eligible)

A Priority Consult fee of $89 applies if you:

  • need university forms completed
  • require prescription medication
  • require a specialist referral
  • require tests done

If you are unsure about which appointment to book, please email us first.

We DO NOT provide:

  • centrelink certificates
  • certificates for court or police matters
  • fit for work or return to work certificates where you have sustained a severe injury and require an examination

We have an easy, no-fuss refund policy (see Privacy & Terms).

See how to attend a consultation here.

Can I get a Medical Certificate for university or school?

Yes, our Medical Certificates can also be used for your university or school.

A Short Consult covers you for absence only, whereas a Standard Consult ($45) is required if you need a certificate for assessment purposes.

If you need a letter of support or help in completing special consideration forms, you will need to book a Priority Consult ($89).

What is a Carer's Certificate?

A Carer's Certificate, also known as a "Carer's leave certificate", certifies that you are unable to work because you are caring for someone who is unwell.

The certificate will include the name of the person being cared for and their relationship to you. You will be asked to provide these details in the intake form as well as details about their medical condition.

See how to attend a consultation here.

What is a Backdated Medical Certificate?

A Backdated Medical Certificate certifies that you were unfit for work prior to the date that you are seen or assessed. It is issued after careful consideration of your circumstances.

This is not to be confused with the issue date of the certificate, which is the date on which the certificate is written. This date cannot be backdated or forward dated.

You are eligible if:

  • you had a minor short-term illness from which you have already recovered
  • the duration of your illness did not exceed 7 consecutive days
  • there are no concerns raised by Dr Jimmy

See how to attend a consultation here.

What does a Priority Consult include?

Dr Jimmy offers all GP services that can be safely delivered online. These include, but are not limited to:

  • after hours service (including weekends and public holidays)
  • providing medical advice
  • counselling
  • coordinating, planning and managing your health care
  • providing a letter of support or completing special consideration forms for your university/school (ID required)
  • issuing extended/customised medical certificates when appropriate
  • issuing online prescriptions (such as for UTIs, the contraceptive "birth-control" pill, etc.)
  • requesting pathology (lab) and radiology (imaging) tests, and discussing the results with you
  • providing specialist referrals
  • liaison - connecting with specialists, and other health professionals, on your behalf where necessary to optimise your health care

Dr Jimmy is passionate about all areas of general practice and brings a holistic approach to health care.

Attend consultation

How do I attend the consultation?

Step 1 - Choose Appointment

Check that you have chosen the correct appointment type.

Step 2 - Book Appointment

Click on "BOOK NOW", which will take you to our online bookings page.

Choose the correct appointment type.

Step 3 - Select Appointment Time

Choose either the 10-11 AM or 2-3 PM session times (Melbourne time).

Step 4 - Enter Your Details

Enter your name as you would like it to appear on the certificate and verify that your email address is correct.

Carer's certificates are booked under the name of the carer, not the person you are caring for.

Step 5 - Complete Intake Form

Complete the online intake form. This can be done either via a link on the final page once your booking is confirmed or via a link sent to your email.

For Carer's certificates, you will be asked here to provide the details of the person you are caring for.

Please ensure you have submitted the form correctly by arriving at a blue confirmation page.

Step 6 - Doctor Consultation

At your appointment session time, check in on WhatsApp by sending Dr Jimmy a message so he knows you are available and waiting to begin the consultation.

Please ensure you have WhatsApp installed first before checking in. Further details will be emailed to you once you have booked the appointment successfully.

If you are unable to install WhatsApp or prefer not to use it, you may check in online via the live chat feature on our website by clicking on the chat bubble icon. However, the connection is less reliable and we may need to restart the consultation from the beginning should you get disconnected.

Further instructions will be provided to you once you have checked in.

If you are unable to attend your appointment, you may try again at the next available session time. Dr Jimmy is typically available for catch-up consultations at around 9 PM Melbourne time via WhatsApp only.

Step 7 - Get Certificate

If there are no concerns, you will receive your certificate by email usually within 2-5 hours depending on your appointment type (latest by midnight).

Booking Portal

**All appointments available from 8am Monday to 2pm Friday**

**Only Standard $45 and Priority $89 Consults available by email on weekends and public holidays**

Consultation timetable (Melbourne time):

10-11 AM 2-3 PM
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

= Dr Jimmy is available

= Dr Jimmy is not available

When will you get your certificate?

If you have paid for a Short Consult, you will get your certificate usually within 5 hours after your consultation (latest by midnight).

If you have paid for a Standard ($45) or Priority ($89) Consult, you will get your certificate within 2 hours after your consultation.

Which day will the certificate cover?

The certificate will cover the day that you pay for your appointment even if the consultation is booked for the following day. Please refer to today's date as displayed on the live digital clock below.

If you need the certificate for tomorrow only, please come back tomorrow to book the appointment.

Certificates can only be issued after your consultation with Dr Jimmy.

*As Halaxy integrates Apple Pay, iPhone users experiencing technical difficulties can book directly here .