Carer's Certificate

Do you need to take a day or two off to care for someone who is unwell?

Save the hassle of waiting at a clinic when you could be spending time caring for your loved one.

Certified by Dr Jimmy, Australian-registered GP.

  • 1-Day Carer's Certificate for $12
  • 2-Day Carer's Certificate for $20
  • Short Consults available Monday to Friday

Our online process is easy and convenient.

A sample of a Carer's Certificate issued by Dr Jimmy

Consultation via WhatsApp

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How it works

01

Choose appointment

Choose and book an appointment, and then complete an intake form.

02

Doctor consult

Check in on WhatsApp at your appointment session time by sending Dr Jimmy a message so he knows you're available and waiting to start the consultation.

Click here for more details.

03

Get certificate

After the consultation, Dr Jimmy will email the certificate to you if there are no concerns.

Why choose Dr Jimmy?

One doctor

Accountable, transparent, personable and consistent

Affordable

Owner-operator, no middleman

Same day appt

Guaranteed same day appointments

One-stop shop

Complete GP service, including prescriptions via Priority Consults

Specialist GP

AHPRA-registered GP, not a hospital or trainee doctor

Secure

Backed by Halaxy's 256-bit bank grade security and encryption

Frequently asked questions

Who is Dr Jimmy?

Dr Jimmy is an Australian-trained GP who is based in Melbourne, Victoria.

He has been practising medicine since 2011 (GP since 2013), and has been involved in educating and examining GP trainees and medical students.

He is registered with AHPRA as a Specialist General Practitioner and is a Fellow of the Royal Australian College of General Practitioners (FRACGP).

His special interests include:

  • telehealth
  • mental health
  • student support
  • health efficiency

His clinic details can be found here should you wish to see him in person.

Which appointment should I book?

You are eligible for a Short Consult if you are:

  • 18 years or older, and generally healthy
  • unable to attend work or university (for absence only, not for assessment purposes)
  • unwell with the common cold or a mild stomach bug
  • unwell with any other minor short-term illness (please email to check first)
  • unable to work because you are caring for someone who is unwell

A Standard Consult fee of $45 applies if you:

  • need a certificate to cover more than 2 days
  • require a Backdated Medical or Carer's Certificate to cover yesterday or days prior
  • need a return to work or "fit for work" certificate for a minor short-term illness
  • need the certificate to apply for special consideration because you missed an assessment for school or university
  • need a certificate to cancel a flight, holiday or an event because of illness
  • are an adolescent from 13 to 17 years old (children younger than 13 are not eligible)

A Priority Consult fee of $89 applies if you:

  • need university forms completed
  • require prescription medication
  • require a specialist referral
  • require tests done

If you are unsure about which appointment to book, please email us first.

We DO NOT provide:

  • centrelink certificates
  • certificates for court or police matters
  • fit for work or return to work certificates where you have sustained a severe injury and require an examination

We have an easy, no-fuss refund policy (see Privacy & Terms).

See how to attend a consultation here.

How do I attend the consultation?

Step 1 - Choose Appointment

Check that you have chosen the correct appointment type.

Step 2 - Book Appointment

Click on "BOOK NOW", which will take you to our online bookings page.

Choose the correct appointment type.

Step 3 - Select Appointment Time

Choose either the 10-11 AM or 2-3 PM session times (Melbourne time).

Step 4 - Enter Your Details

Enter your name as you would like it to appear on the certificate and verify that your email address is correct.

Carer's certificates are booked under the name of the carer, not the person you are caring for.

Step 5 - Complete Intake Form

Complete the online intake form. This can be done either via a link on the final page once your booking is confirmed or via a link sent to your email.

For Carer's certificates, you will be asked here to provide the details of the person you are caring for.

Please ensure you have submitted the form correctly by arriving at a blue confirmation page.

Step 6 - Doctor Consultation

At your appointment session time, check in on WhatsApp by sending Dr Jimmy a message so he knows you are available and waiting to begin the consultation.

Please ensure you have WhatsApp installed first before checking in. Further details will be emailed to you once you have booked the appointment successfully.

If you are unable to install WhatsApp or prefer not to use it, you may check in online via the live chat feature on our website by clicking on the chat bubble icon. However, the connection is less reliable and we may need to restart the consultation from the beginning should you get disconnected.

Further instructions will be provided to you once you have checked in.

If you are unable to attend your appointment, you may try again at the next available session time. Dr Jimmy is typically available for catch-up consultations at around 9 PM Melbourne time via WhatsApp only.

Step 7 - Get Certificate

If there are no concerns, you will receive your certificate by email usually within 2-5 hours depending on your appointment type (latest by midnight).

What is a Telehealth Consultation?

A consultation is a discussion between a patient and a doctor to assess symptoms, provide medical advice, and plan treatment.

According to the Medical Board of Australia , Telehealth Consultations can include "video, internet or telephone consultations", and "can be used to provide triage, diagnosis, treatment and preventive health services".

What is WhatsApp and why is it suitable for Telehealth Consultations?

WhatsApp is a secure instant messaging app that allows users to communicate in real time via text, voice or video.

Some of its benefits include:

  • Secure end-to-end encryption. This means no one outside of the chat (not even WhatsApp) can read or listen to the conversation.
  • Requires only an internet connection.
  • Allow sharing of medical documents, photos and videos about your condition.
  • Free to use across various devices including desktop via WhatsApp Web .

Are your services covered by Medicare?

Our services are completely private and are not covered by Medicare.

How is my data protected?

We believe that prevention is better than cure. We therefore do not ask for logins or passwords and do not store any of your personal details on our website.

Instead, data collected when you make a booking (including payment details) is handled by Halaxy which is the online clinical software we use to conduct our services.

They have "256-bit bank grade security and encryption", which means your "records, notes, and payment information are protected to the same level required by banks".

What is a Carer's Certificate?

A Carer's Certificate, also known as a "Carer's leave certificate", certifies that you are unable to work because you are caring for someone who is unwell.

The certificate will include the name of the person being cared for and their relationship to you. You will be asked to provide these details in the intake form as well as details about their medical condition.

See how to attend a consultation here.

What does a Priority Consult include?

Dr Jimmy offers all GP services that can be safely delivered online. These include, but are not limited to:

  • after hours service (including weekends and public holidays)
  • providing medical advice
  • counselling
  • coordinating, planning and managing your health care
  • providing a letter of support or completing special consideration forms for your university/school (ID required)
  • issuing extended/customised medical certificates when appropriate
  • issuing online prescriptions (such as for UTIs, the contraceptive "birth-control" pill, etc. please see online prescriptions)
  • requesting pathology (lab) and radiology (imaging) tests, and discussing the results with you
  • providing specialist referrals
  • liaison - connecting with specialists, and other health professionals, on your behalf where necessary to optimise your health care

Dr Jimmy is passionate about all areas of general practice and brings a holistic approach to health care. Find out more about him here.

Can I get online prescriptions if I don't have a Medicare card?

Yes. However, you will need to provide us with your Individual Health Identifier (IHI) which can be obtained from IHI - Services Australia .